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Refund and Returns Policy


Our refund and returns policy has a 30-day duration. If your purchase is over 30 days old, we cannot provide a full refund or exchange.

To qualify for a return, you must not have used the item, and it should be in the same condition as when you received it. Additionally, it must remain in its original packaging.

Certain products are ineligible for returns, including perishable goods such as food, flowers, newspapers, or magazines. We also don’t accept intimate or aseptic goods, dangerous accouterments, ignitable liquids, or feasts.

Other Non-Returnable Items

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, please give damage or evidence of purchase. Please refrain from returning your order to the seller.

In specific situations, we may grant only partial refunds under the following conditions:

  • Items with evident signs of use
  • Opened programs, video games, cassette tapes, CD, DVDs, VHS tapes, or vinyl record
  • Items that are broken, incomplete, or not in their original state for reasons other than our mistake
  • Items returned more than 30 days after delivery


After we receive and inspect your returned item, we will promptly send you an e-mail to notify you of the approval or rejection of your refund.

If we approve your return, we will process your refund and credit the appropriate amount to your credit card or original payment method within a specific number of days.

Late or Missing Refunds

If you haven’t received a refund, please check your bank account for any updates.

Next, contact your credit card company. Sometimes, a delay may occur before your refund officially appears on your account.

Then, contact your bank. Typically, there’s a processing period before a refund is reflected.

If you’ve taken these steps and still haven’t received your refund, please get in touch with us at infovillagewishes@gmail.com.

Sale Items

We only offer refunds for regular-priced items. Sale items are non-refundable.


Only faulty or damaged products will be replaced. If you need to exchange an item for the same one, please e-mail us at infovillagewishes@gmail.com and ship your item through this e-mail.


You will be given a gift credit for the amount of your return if the item was labeled as a gift when it was bought and sent to you directly. Once we receive the returned item, we will send you a gift certificate.

If the item wasn’t initially marked as a gift or was shipped to the gift giver to present to you later, we will issue a refund to the gift giver, and they will be informed of your return.

Shipping Returns

To return your product, please mail it to: infovillagewishes@gmail.com.

You are responsible for covering the shipping costs for returning your item. These costs are non-refundable. In the case of a refund, we will deduct the return shipping expenses from your refund.

Depending on your position, the time it takes for your changed product to reach you may vary. However, it’s judicious to consider using a trackable shipping service or copping shipping insurance. If you’re returning grandly- value particulars. We cannot guarantee the damage to your returned item.

Need Help?

For any inquiries related to refunds and returns, please get in touch with us at infovillagewishes@gmail.com.

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