• Agreement: By placing an order or browsing this website, you confirm that you have read, understood, and agreed to these Terms of Service.
• Age Requirement: You must be at least 18 years old or the legal age of majority in your jurisdiction to place an order on VillageWishes.com.

• Custom Digital Services: VillageWishes.com provides personalized, custom-made digital greeting and wish videos based on customer-submitted instructions.
• Ordering Process: Orders enter production after successful payment and receipt of your personalization details.
• Third-Party Platforms: Completed videos are delivered via third-party channels (e.g., email, download links, or messaging platforms like WhatsApp). VillageWishes.com is not responsible for interruptions, delays, or service failures caused by third-party platforms beyond our reasonable control.
• Refunds & Deliveries: All order cancellations, delivery terms, revisions, and refunds are strictly governed by our Refund, Return & Digital Delivery Policy.

When submitting text, audio, images, or instructions for your custom video, you agree not to request content that includes:

• Hate speech, harassment, discrimination, or abusive language.
• Explicit, obscene, adult, or illegal content.
• Defamatory, libelous, or threatening statements targeting individuals or organizations.
• Material that infringes on any third party's intellectual property, trademark, or copyright.

Right to Refuse Service

We reserve the right to decline, cancel, or refund any order that violates our content guidelines or acceptable use standards at our sole discretion.

• Ownership of Media: VillageWishes.com retains full ownership and intellectual property rights to the underlying video footage, brand assets, original audio, production templates, and performance styles used in our videos.
• Personal Use License: Upon full payment and delivery, VillageWishes.com grants you a non-exclusive, non-transferable, worldwide license to use, share, and publish the final video for personal, non-commercial purposes (e.g., sharing with family/friends, posting on personal social media profiles).
• Commercial Prohibitions: You may not resell, redistribute, sub-license, or use the video for commercial advertising, broadcast, or corporate monetization without prior explicit written authorization from VillageWishes.com.
• Customer-Submitted Content: You retain full ownership of any photos, names, or messages you submit. By uploading content, you grant us a limited, temporary, royalty-free license to use those materials solely for the purpose of fulfilling your order.

• Creative Production: Videos are produced using the information provided by the customer and our creative production process.
• Limitation of Liability: To the maximum extent permitted by applicable law, VillageWishes.com and its owners shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or delivered video content.
• Statutory Rights: Nothing in these terms limits or excludes consumer rights that cannot be legally waived or excluded under applicable local laws.

• Governing Law: These Terms shall be governed by and interpreted in accordance with the laws of Pakistan, without regard to conflict of law principles.
• Related Legal Framework: Your use of our services is also governed by our Privacy Policy and our Refund, Return & Digital Delivery Policy.
• Modifications: We reserve the right to update or modify these Terms of Service at any time. Updated Terms become effective on the Effective Date shown at the top of this page.